We are here to help

Claims

If something is wrong with an item, we will help you find a solution.

Contact us first

Send your order number, a brief description and clear photos to info@globuz.dk or through the contact form.

We assess the case and return with the next steps. Please wait for our instructions before sending the item.

As a consumer, you have the rights provided by applicable Danish consumer law.

Do you have questions or need help with your order?